Frequently Asked Questions
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- What Is Duffled?
- Can I email you?
- Do you provide phone support to receive text messages?
- Does it cost money to receive text messages?
- How do my customers stop receiving text messages from me through Duffled?
- Some customers with approved carriers text in, but nothing happens, Why?
- Which carriers are supported?
Duffled is a unique online application that allows consumers to receive information, specials and promotions via text message. Duffled is an opt-in only service that allows consumers to choose what information they want to receive. They are also given a clear opportunity to opt out at anytime by texting "STOP".
Sure. Email us at admin@duffled.com or use the form on the right. Be sure to include your correct contact information. A Duffled customer service rep will respond within one business day.
Sure, just fill out the form to the right and a Duffled representative will return your call as soon as possible, usually within hours.
No. Keep in mind that standard rates may apply based on the carrier plan of each individual, but Duffled does not charge anyone to receive text messages.
They can text STOP to 39970 to stop receiving texts at any time.
Some carrier plans block short codes from working. Customers will have to contact their provider to change that in order to send text messages to any short code.
We support the following carriers at this time:
- Alltel
- AT&T/Cingular
- Sprint
- T-Mobile™
- Verizon
- Virgin Mobile
- US Cellular
- Nextel
- Boost Mobile
- Dobson
- Cincinnati Bell